“Our experience with Stefanie was exceptional. She questioned us to understand our traveling style, ultimately guiding us to a flexible, private tour company, known to immerse visitors in the historical and cultural context of the city and surrounding areas. She recommended outstanding hotels based on our guidelines and special requests, located central to tour sites with the desired amenities. She even contacted the European hotel and asked for photographs of their fitness center, so that I could evaluate. After an unexpected accident during a separate portion of the trip, Stefanie called to assess our immediate needs. She also provided a single email, with the attached documents, needed to file our claim.”